Bills & Invoices
- Where can I go to view my bill?
Students can find their bill/invoice by logging into Self Service.
- What is my outstanding balance?
The balance owed by a student reflects all charges (tuition, fees, room and board, etc.), less any financial aid applied to the student account and any payments made by the student, authorized payer or other third party sources.
Students can access the real-time balance owed by logging into Self Service.
- Can I get an invoice for a specific semester?
Students can obtain a copy of their invoice for a specific semester by logging into Self Service.
- My bill looks wrong. Who can I speak with about my account?
If you are expecting financial aid monies, first check your latest Award Letter to verify the amount of aid you are scheduled to receive. Because actual financial aid funds are not credited until the week before the start of a semester, you may be seeing only the estimated aid or nothing if you have not provided the Office of Student Financial Services (SFS) with requested paperwork (i.e., copies of tax forms) or just recently applied for a federal or private student loan (approvals and school requirements can take up to 2 weeks depending on the time of year).
If you have not made your payment online, it can take 7-10 days for a mailed paper check to be received and credited to your account. Should you still have questions, contact the Office of Student Financial Services either via email at email@example.com or call 610.796.8201.
- My employer pays for my classes. Can you bill them instead of me?
While a student’s employer may ultimately pay for classes, Alvernia students are directly responsible for assuring that their bills are fully paid. Students can set up an employer as an authorized payer so their company can view and pay the bill electronically, if their company prefers. However, most companies have their own set of requirements that they want employees/students to follow.
- Do I need to file the current year FAFSA to be eligible for financial aid in Mod 6?
Yes – the summer semester which includes both Mod 5 and Mod 6 and is considered a trailing semester within the award year. For example, the 2023-2024 FAFSA will need to be on file for students enrolled in the fall 2023, spring 2024 and summer 2024 semesters and/or Mod 5 or Mod 6 only if the student wishes to apply for financial aid for those semesters or modules. Students enrolled in Mod 6 only and who may be aid eligible for financial aid must file the 2023-2024 FAFSA in this example.