Medical and Counseling Center Emergency Information

Alvernia University Mental Health and Suicide Prevention Plan
The Medical and Counseling Center is staffed Monday through Friday. If a student has an emergency during these hours, please call the center at 610-568-1467 and a staff member will determine the appropriate level of care needed for the emergency. You can also call Public Safety at 610-796-8350 if immediate help is needed. If a medical concern of a student cannot wait until normal business hours, contact Residence Life staff (if living on campus) and/or Penn Medicine OnDemand. Patients may be referred to the closest urgent care center. Learn more about what to do in medical emergencies.
If a student is experiencing a mental health crisis, call 911 and then alert Public Safety (610-796-8350). Contact the Medical and Counseling Center if a crisis occurs during office hours at 610-568-1467. Learn more about what to do in mental health emergencies.
If you're concerned about a student having alcohol poisoning, call 911 and Public Safety (610-796-8350). Learn more about what to do in alcohol poisoning emergencies.
If you or someone you know has been the victim of sexual violence, services are available for you at the Medical and Counseling center. Learn more about assistance for victims of sexual violence, including national resources.

Holcolmb Behavioral Health Crisis Line: 610.379.2007 or 888.219.3910
Crisis Text Line: Text HOME to 741741 for free 24/7 crisis support in the U.S.
National Suicide Prevention Lifeline: 988
The Trevor Lifeline (Suicide Prevention for LGBTQ+): 866-4-U-TREVOR (1-866-488-7386)

Safe Berks Hotline: 844.789.7233 (Local domestic and sexual violence advocates)
- Text SAFE BERKS to 20121
National Domestic Violence Hotline: 800.799.SAFE (7233)

United Way Essential Community Services: 211 (This is a new service to help people find food, mental health support, and assist people who are new to the U.S. transition.)