MBA Executive Leadership Class


Janette Kearney, executive director of the PA Emergency Health Services Council (center) received the class report from Ted Hershberger (left), adjunct professor/research director for the project, and Business Professor Scott Ballantyne (right).

Each semester the MBA 680 Executive Leadership class selects an organization to help. The class investigates the entity and provides a comprehensive report.
The report is a blueprint for change that is provided free to organizations that benefit the community.

This semester, the class worked with Berks County Emergency Services to provide insights and recommendations to enhance emergency medical technician (EMT) training.

Students conducted numerous in-person interviews to determine how the roles, training, experience, intuition, technology, personal relationships, and interaction with hospital staff play in the performance of seasoned EMTs and paramedics.

Using qualitative techniques, class members sampled a selection of first responders in rural, suburban and city settings, and even rode along with first responders on calls to observe first responders in actual conditions. The report was delivered to the PA Emergency Health Service Council on Monday, September 21.

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