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Troubleshooting Guide for Off-Campus Database Access
1. Set Internet Explorer or Netscape Privacy settings no higher than
medium
(Tools -> Internet Options -> Privacy for Internet Explorer).
2. AOL’s browser will not work; if access is via AOL, minimize the AOL window and open a new browser window from Internet Explorer or Netscape.
3. If the user is at work and cannot access Alvernia’s databases,
often security settings are set high at the server-level and cannot be
changed.
Return to the Library Electronic Resources.
Updated: May 16, 2005