Training

Training will be scheduled with department staff and provided at time of device deployment, the topics below will be covered.

Additionally, these topics are covered in-depth in pre-recorded videos that can be accessed at Alvernia Print Portal – Training Videos.

Topics
- Document Input
  - Proper way to insert paper into document feeder
  - Proper orientation for placing paper on copy glass
- Loading Paper
  - Loading paper in paper trays
  - Loading paper in bypass
- Control Panel Overview
  - Copy Tab
    - Basic Copying
    - Image quality
    - Output format
  - Walk up Fax
    - Basic Faxing
  - Scan to Email
    - Using Global Address Book
    - Change file format
    - Using OCR
- End User Troubleshooting
  - Paper Path
  - Understanding Paper Jam Alerts
  - Removing Paper Jams
  - How to get XSE Support
- Consumables
  - Items for end-user replacement
  - How to order supplies
  - Review XSE Automatic Supply program

Campus Print Program