Campus Print Program

Faculty and Staff – FAQs


What is a MFP?
Why are we moving towards MFP’s instead of local or network printers?
What happens to network and/or local printers?
What is the replacement schedule?
What are the standard new print devices?
What is the refresh cycle for devices?
How do I request a new MFP for my department?



What is a MFP?

An office machine which incorporates several functions in one unit. The most common are print, scan to file and/or email, copy, and fax. 


Why are we moving towards MFP’s instead of local or network printers?

There are several reasons to move toward MFP’s and away from local and/or network printers.  
  • MFPs are efficient and cost effective
  • Local printers are cheap to acquire but costly to use
  • Network printer numbers can be reduced by strategically placed MFPs, freeing up valuable classroom space


What happens to network and/or local printers?

We will look to shift print to MFPs from network and local printers where possible. The old devices will then be retired.


What is the replacement schedule?

  • Student-facing devices will be replaced in the first round of upgrades in the Fall/Winter of 2015
  • Eligible* devices serving Faculty and Staff will be replaced in the Spring of 2016
    *Eligible devices are those at end of lease


What are the standard new print devices?

Standard devices can be viewed by visiting our website – Alvernia Print Portal.


What is the refresh cycle for devices?

Refresh cycle for MFP and network printers is 4 years. Local printers vary by the manufacturer recommended lifecycle.


How do I request a new MFP for my department?

Put in a service request ticket and Support Services will be in contact with you.

Technology Knowledgebase

Service Desk
Submit a Service Request
610.927.2008
(ext. 2008 on campus)
855.402.3828
ServiceDesk@alvernia.edu



Library Reference Desk

610.796.5517

Ask a Librarian
Monday-Thursday 7:30am-12am
Friday 7:30am-4:30pm
Saturday 9am-5pm
Sunday 12pm-12am
Library Hours

 




campus print program

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