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| IT Helpdesk |
Monday - Friday
7:30am - 4:30pm
610-796-8411
helpdesk@alvernia.edu
Monday - Friday
4:30pm - 10:00pm
610-790-2851
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| IQ Web Helpdesk |
Monday - Friday
8:00am - 4:30pm
610-796-8383 or
610-796-8287
Monday - Thursday
4:00pm - 10:30pm
610-796-5635
Saturday
8:00am - 4:30pm
610-790-2851
Sunday
2:30pm - 10:30pm
610-796-5635
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| WebCT Helpdesk |
Monday - Friday
8:00am - 4:30pm
610-796-5606 or
610-796-8398
Monday - Friday
4:30pm - 10:00pm
610-790-2851
Saturday
8:00am - 4:30pm
610-790-2851
Sunday
2:30pm - 10:30pm
610-796-5635
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All computers attached to the Campus Network must have appropriate software running on their machine to ensure a secure environment for all users. Campus Network will provide the monitoring software to ensure compliance with this policy. The software will assist students in maintaining their computers in the manner prescribed by Campus Network. Software needed to ensure a secure environment will include:
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A legally licensed operating system |
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Campus Network approved anti-virus software |
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The most current security patch software for your operating system(s) |
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Monitoring software to ensure that copyrighted files are not freely shared over the internet. |
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Other software as periodically deemed appropriate by Campus Network to ensure a safe and secure Internet and Intranet for all students and faculty. |
In addition, bandwidth consumption is monitored to prevent inappropriate use of university resources (for example, setting up a public web site from a dormitory room). Students are asked not to exceed 1 GB of bandwidth use per week.
The use of the Campus Internet Service is a privilege that may be revoked at any time for inappropriate behavior. Such behavior would include but not be limited to the use of obscene, abusive, or otherwise objectionable language and/or materials in either public or private messages.
The primary purpose of the Campus Network is to support students’ educational goals. In support of these goals, the following activities are prohibited with express written consent of Campus Network. Participating in these activities may result in revocation of Campus Network without refund and possible University judicial action and/or criminal charges.
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Setting up a router and building a private subnet. |
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Setting up any type of information server such as a web, gopher, e-mail, game, etc. |
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Propagating e-mail chain letters. |
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Forging email. |
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Allowing unauthorized persons access to Campus Network. |
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Using Campus Network for personal financial gain. |
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Copying University-owned or licensed information to another computer without prior written approval. |
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Copyrighted files and software cannot be shared over the Campus Network. |
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Modifying or attempting to modify University-owned or licensed information including software and data. |
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Attempting to damage or disrupt networking services. |
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Using the Campus Network, the University’s campus-wide network, or related resources in the commission of a crime. |
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Using traffic intensive applications that may cause problems within the network or diluting the level of service to other users. No print servers, mail servers, FTP servers, etc. are allowed. The network sharing of any computer-related device or materials that may cause excessive network traffic is forbidden. |
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