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An Education in the Franciscan Tradition
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IT Helpdesk

Monday - Friday
7:30am - 4:30pm
610-796-8411
helpdesk@alvernia.edu

Monday - Friday
4:30pm - 10:00pm
610-790-2851


IQ Web Helpdesk

Monday - Friday
8:00am - 4:30pm
610-796-8383 or
610-796-8287

Monday - Thursday
4:00pm - 10:30pm
610-796-5635

Saturday
8:00am - 4:30pm
610-790-2851

Sunday
2:30pm - 10:30pm
610-796-5635


WebCT Helpdesk
Monday - Friday
8:00am - 4:30pm
610-796-5606 or
610-796-8398

Monday - Friday
4:30pm - 10:00pm
610-790-2851

Saturday
8:00am - 4:30pm
610-790-2851

Sunday
2:30pm - 10:30pm
610-796-5635



Alvernia Student

Choosing a computer

What will you use it for?
It is only natural that you will want to type papers & go online, but consider other things like playing video games, storing digital photos and music, editing videos, etc. What programs will you use & what are the computer requirements for those programs? Also think about how long you want to keep the computer before upgrading to a newer model.

Laptop or Desktop - what should I consider?
Mobility
Wireless access on Alvernia's campus is growing. A laptop with a wireless card offers you opportunities to connect at an increasing number of locations.

Frequency of use
You will be spending many hours on your computer, and most of the time a desktop's larger, separate monitor and keyboard may be more comfortable to use than those of a laptop. Or, if you choose a laptop, you may also want to get an external monitor, keyboard and mouse for it.

Theft and Damage
A laptop's portability makes it more likely to be stolen than a desktop, and it is more prone to being dropped and possibly damaged.

Expense
A laptop may cost more to buy, maintain and repair than a desktop.

Windows or Macintosh?
This is a personal choice, and you should choose whichever platform you're more comfortable with. IT support for Macintosh is limited.

Alvernia College · 400 Saint Bernardine St., Reading, PA 19607 · 1-888-ALVERNIA · helpdesk@alvernia.edu