Veteran Education Benefits FAQs
The Department of Veterans Affairs maintains a database of
Frequently Asked Questions (FAQ). We
suggest you check these FAQ’s by logging on to www.gibill.va.gov and selecting “Ask a
Question and FAQ’s” in the left column.
How do I start my G.I. Bill Benefits?
Visit with the VA Certifying Official (located in the Office
of Student Financial Planning) to get your benefits started. The VA Certifying Official will provide
information and forms to get your benefits started and answer any questions you
may have about the process.
How long will it take for me to
receive my benefits?
Initial processing of your Application for Benefits usually
takes 8-10 weeks at the VA. Once you are
in the system and you verify enrollment monthly, you will receive your payment
on a regular monthly basis.
I turned in my forms to the VA
Certifying Official 8-10 weeks ago and did not receive my payment. What should I do?
Go to the G.I. Bill website and “Ask a Question” or call the
VA at 1-888-442-4551. Chapters 30, 1606,
and 1607 must verify enrollment each month to receive payment for that
month. Your enrollment can be verified
on the last calendar day of the month by using the VA Web Automated
Verification of Enrollment (WAVE) at https://www.gibill.va.gov/wave
or by calling the VA toll free using the Interactive Voice Response (IVR)
telephone system at 1-877-823-2378. If
you have verified your enrollment and still have not received payment, call the
VA at 1-888-442-4551.
What are the VA Certifying Officials
hours at Alvernia University?
The Office of Student Financial Planning (Bernardine Hall
1103) is open Monday through Thursday 8:00 AM to 6:00 PM and Friday 8:00 AM to
4:30 PM. Please feel free to set up an
appointment by calling 610-796-8356 or emailing at financialaid@alvernia.edu.
Do I need to complete enrollment
forms each semester?
Yes. You must
complete a Veteran’s Benefit Request Form (Green Sheet) each semester. It is recommended that you complete the form
the same day you register for classes for the next semester. After the form is complete, turn it in to the
VA Certifying Official and your request will be processed. Once you have completed your initial
Application for Benefits, the green sheet is the only form you need to complete
each semester.
I am Chapter 31, Vocational
Rehabilitation. Do I have to complete
the green sheet?
Yes. The VA
Certifying Official provides information on your enrollment to your Vocational
Rehabilitation Counselor. You must
complete the green sheet each semester.
How much will my benefit be?
To determine your benefit, logon to www.gibill.va.gov and click on “Education
Benefits” then Payment Rates in the left column.
I am planning on transferring to
Alvernia University from another institution.
Do I need to complete any forms?
Yes. You must
complete the Change of Place of Training form, VA Form 22-1995 (for veterans)
or VA Form 22-5495 (for dependents). You
can obtain the form at www.gibill.va.gov.
What if I drop a course?
You should notify the VA Certifying Official
immediately. The VA will be notified and
your benefit will be adjusted accordingly.
It is recommended that you do not drop a course until you talk to the
Certifying Official. If you drop more
than 6 credits while receiving the G.I. Bill, you may be required to pay back
your benefit when you drop a course.
I received an “F” in a course. If I take it over will the VA give me my
benefit?
Yes. If you receive
an “F” in a course, and the course is required for your major, the VA will give
you your benefits to take it again.
I received a “D” in a course. If I take it over will the VA give me my
benefit?
Yes, but only if you require a “C” or better to continue in
the program.
I am in the PA National Guard and
getting Education Assistance Program (EAP) funding. What happens if I drop a course?
If you drop during the drop/add period, EAP will not pay for
the course and you will be responsible for any tuition charges. If you drop of withdraw from a class after
the end of the add/drop period, EAP will pay your tuition. It is recommended that you do not drop or
withdraw from a course until you talk to the VA certifying Official.
I was on active duty and I am now in
the National Guard (or Reserves). Should
I use Chapter 30 or Chapter 1606 benefits?
You should use your Chapter 30 benefits first because they
pay the most. After you have exhausted
your 36 months for Chapter 30 benefits, you can then use up to 12 months of
Chapter 1606 or 1607 benefits.
I have eligibility for both Chapter
30 and Chapter 1606 or 1607 benefits.
How many months of benefit may I use?
You may use up to 36 months of one benefit and 12 months of
another but not to exceed a total of 48 months.
If you have questions of which benefit to use, it is recommended that
you go to the G.I. Bill website and “Ask a Question” or call the VA at
1-888-442-4551.
If I am separated from the National
Guard or Reserves, can I use my G.I. Bill benefits?
You may be eligible to continue using your benefits after
you are discharged if you have established Chapter 1607 benefits before you are
separated. You may be eligible to revert
back to remaining Chapter 1606 benefits for the number of months you were
deployed plus four months. In all cases
the VA determines eligibility. It is
recommended you contact the VA before making separation decisions.
I want to take a course that is not
in my curriculum. Will the VA pay me
benefits?
No. The VA only pays
benefits for courses that are required by your curriculum for completion of
your degree, certificate, or diploma.
The Office of Student Financial Planning
400 Saint Bernardine Street
2nd Floor – Bernardine Hall
Room 1103
Reading, PA 19607
Phone: 610.796.8356
Fax: 610.796.8336
va.benefits@alvernia.edu
Office Hours
Mon - Th: 8:00 am – 6:00 pm
Fri - 8:00 am – 4:30 pm
Summer Office Hours*
Mon - Th: 8:00 am – 5 pm
Fri - 8:00 am – 4:30 pm
*Starting June 4th
Alvernia veteran students share their experiences about applying and attending Alvernia.


