How do I file a complaint against the university?

Alvernia University strives to resolve issues at the university level. If the university is unable to resolve your issue, complaints can be addressed to the state department of higher education for assistance.


In Pennsylvania, these agencies are:

State Department of Education
Pennsylvania Department of Education
333 Market Street
Harrisburg, PA  17126-0333
Phone: (717) 783-6788

 
State Higher Education Agency
Office of Postsecondary and Higher Education - Pennsylvania State Department of Education
333 Market Street
Harrisburg, PA  17126-0333
Phone: (717) 783-6788
 

FSA Student Loan Ombudsman
U. S. Department of Education
FSA Ombudsman Group
830 First Street, N.E., Mail Stop 5144
Washington, D.C.  20202-5144
Phone: (877) 557-2575

Financial Aid