Financial Aid

Office Assistant

Responsibilities include:

  • Support the mission of the Office of Residence Life and Alvernia University.
  • Provide quality customer service to faculty, staff, students and guests of Alvernia University.
  • Serve as an information source for residents and their visiting families or guests.
  • Answer the telephone in a courteous manner, and take accurate/specific messages.
  • Respond to simple telephone calls received during office hours.
  • Data Entry
  • Follow Veronica Hall Information Desk procedures
  • Create informational flyers and newsletters.
  • Maintain a filing system assuring all documents are categorized, filed and processed in a timely and organized manner.
  • Perform administrative responsibilities effectively and efficiently.
  • Receive and convey all information appropriately.
  • Attend regular training sessions for the office and front desk.
  • Assist professional office staff with various programs including but not limited to, Open Houses, Trick-or-Treat night, Alvernia Olympics, Housing Selection, etc.
  • Work with other staff to meet the needs of residents, faculty, staff, guests, and the general student body.
  • Treat all students, staff and faculty consistently, fairly and with dignity.
  • Represent the Office of Residence Life in a positive manner.
  • Maintain confidentiality at all times.

Job qualifications:

  • Minimum G.P.A. of 2.50 and be in good standing with the college
  • Must be in good judicial standing and have no major violations
  • Friendly
  • Assertive
  • Ability to work multi-line telephone
  • Ability remain calm during difficult situations
  • .Proficient in all Microsoft Office applications
  • Exhibit leadership potential
  • Possess the skills to work effectively with others as part of a diverse team
  • Keep information confidential
  • Ability to work in a fast-paced environment are also essential.

To apply send application to Shannon.merkey@alvernia.edu




financial aid

1.888.alvernia
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